Effective Date: January 10, 2025

 

At Sparkle Crown, we aim to provide a seamless shopping experience for our valued customers. Our Payment Policy outlines the terms and conditions regarding the payment process for all purchases made on sparklecrownn.com. By placing an order with us, you agree to the terms of this policy.

 

1. Accepted Payment Methods

We accept various payment methods to ensure flexibility and convenience for our customers. The following payment methods are accepted on our website:

 

Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

Debit Cards: Debit cards that are processed through major payment networks, such as Visa and MasterCard, are accepted.

PayPal: Customers can choose to pay via PayPal, a secure online payment system that allows payments through linked bank accounts, credit cards, or PayPal balances.

Apple Pay and Google Pay: Customers can pay using their digital wallets for faster and more secure transactions.

Bank Transfers: For larger orders, bank transfer payments may be available. Please contact us directly at info@sparklecrownn.com to discuss this option.

2. Payment Authorization and Processing

Once you place an order on sparklecrownn.com, the payment details you provide will be processed securely via our payment gateways. We perform an authorization check for your payment method to ensure that the transaction is legitimate and that the necessary funds are available.

 

Authorization Process: After you submit your payment details, our payment processor will authorize the payment. This is a temporary hold on the funds, and the actual charge will be processed only after the product is shipped.

 

Payment Confirmation: After the authorization is successful, you will receive an order confirmation email. Please check this email carefully to ensure all the details, such as the billing and shipping address, are correct.

 

Payment Failure: If there is an issue with processing your payment, you will be notified immediately. In such cases, please check your payment details and try again. If the issue persists, you may contact your bank or credit card provider for assistance.

 

3. Pricing and Currency

All prices listed on sparklecrownn.com are displayed in U.S. Dollars (USD). If you are shopping from outside the United States, the final payment amount may be affected by exchange rates and foreign transaction fees imposed by your bank or credit card provider.

 

Currency Conversion Fees: If your bank or payment provider charges a currency conversion fee, this will be handled by your bank or payment provider and is not the responsibility of Sparkle Crown.

 

Tax and Duties: Depending on your location, applicable sales tax may be added to your order at checkout. For international orders, customs duties and taxes may apply, and these are the responsibility of the customer.

 

4. Security and Privacy

We take the security of your personal and payment information very seriously. Sparkle Crown uses Secure Socket Layer (SSL) encryption to protect your credit card details during transmission. Our payment gateway complies with the Payment Card Industry Data Security Standards (PCI DSS), ensuring your information is handled securely.

 

Secure Payments: Our payment processors use the latest encryption methods to ensure the safety of your data. Your payment details are only shared with our authorized payment processors and are never stored on our servers.

 

Fraud Prevention: We employ fraud detection mechanisms to help identify and prevent fraudulent transactions. If any suspicious activity is detected, we may cancel the transaction and contact you for verification.

 

5. Order Processing Time and Payment Clearance

Once your payment is confirmed, we will begin processing your order. The payment clearance time may vary depending on the payment method used:

 

Credit and Debit Cards: Typically, payment clearance takes 1-2 business days.

PayPal, Apple Pay, Google Pay: Payments through these methods are processed instantly.

Bank Transfers: Bank transfer payments may take several business days to process, and the order will be processed once payment is confirmed.

6. Refunds and Cancellations

Refunds are processed according to our Refund and Returns Policy. If you cancel your order before it is shipped, you will receive a full refund to your original payment method. If you wish to cancel an order after shipment, please refer to our Returns Policy for instructions on how to return the item.

 

Processing Refunds: Refunds will be credited back to the original payment method used. Please allow up to 5-10 business days for the refund to appear in your account, depending on the payment method and your bank’s processing time.

 

Non-Refundable Fees: Shipping fees, unless we are at fault, are non-refundable. International duties and taxes paid at the time of purchase are also non-refundable.

 

7. Payment Disputes

If you believe there has been an issue with your payment or a dispute arises regarding your transaction, please contact our customer support team at info@sparklecrownn.com within 30 days of the transaction. We will investigate the issue and work to resolve it as quickly as possible.

 

8. Contact Us

If you have any questions or concerns regarding payments, please feel free to contact us at:

 

Street Address: 3980 Palmer Road, Ohio, United States

Phone Number: 614-738-8819

Email: info@sparklecrownn.com

Website: sparklecrownn.com