Effective Date: January 10, 2025

 

At Sparkle Crown, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sparklecrownn.com, and make purchases or interact with our online services. By using our website, you agree to the terms of this policy.

 

1. Information We Collect

We collect several types of personal information to provide you with a seamless shopping experience, improve our services, and communicate with you effectively. The types of information we collect include:

 

Personal Identification Information: This may include your name, email address, phone number, billing and shipping address, payment information, and other details necessary to complete a transaction or facilitate communication with you.

 

Transaction Information: This includes details about the products you purchase, payment methods, shipping preferences, and any communication regarding your order.

 

Browsing Information: We may collect non-personal data about your browsing activity, including your IP address, browser type, device type, and pages viewed on our website. This helps us improve our website’s functionality and offer a better user experience.

 

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can modify your browser settings to decline cookies, but this may limit your ability to use certain features of our website.

 

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

 

Processing Orders: We use your personal and transaction information to process and fulfill orders, ensure accurate shipping, and provide customer support.

 

Improving User Experience: The information we collect helps us understand how you use our website, allowing us to enhance our product offerings, optimize the site’s performance, and tailor your shopping experience.

 

Marketing and Promotions: We may use your email address and phone number to send you promotional emails, updates on new products, special offers, and other marketing materials. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

 

Customer Support: We use the information you provide to respond to inquiries, resolve issues, and offer assistance regarding your orders and general questions.

 

Security and Fraud Prevention: We utilize your personal data to ensure the security of our transactions and prevent fraud. This includes verifying your identity and payment details when necessary.

 

3. How We Protect Your Information

Your security is a top priority for us. We employ a range of security measures to safeguard your personal information, including:

 

Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information, such as payment details, during transmission over the internet.

 

PCI-DSS Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI-DSS) to ensure your credit card information is handled securely.

 

Secure Storage: Your personal information is stored in a secure database protected by firewalls and other security protocols.

 

We are committed to maintaining the privacy and integrity of your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we take every precaution, we cannot guarantee absolute security.

 

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in performing various functions related to our business operations, such as:

 

Payment Processors: We share your payment details with trusted payment processors for the purpose of completing your transactions.

 

Shipping and Delivery Services: Your shipping address and contact details are shared with delivery services to ensure timely and accurate delivery of your order.

 

Marketing and Analytics Providers: We may share non-personally identifiable data with marketing and analytics providers to improve our advertising campaigns and assess the effectiveness of our website.

 

Legal Compliance: In rare cases, we may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

 

We ensure that all third-party providers we work with comply with appropriate data protection standards to safeguard your personal information.

 

5. Your Data Protection Rights

You have certain rights regarding your personal data, including:

 

Access: You have the right to request access to the personal data we hold about you.

 

Correction: You can update or correct inaccurate or incomplete personal data.

 

Deletion: You have the right to request that we delete your personal information, subject to legal obligations or legitimate interests.

 

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

 

Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

 

To exercise your data protection rights, please contact us using the details provided below.

 

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top of this policy will be revised accordingly.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please feel free to contact us:

 

Street Address: 3980 Palmer Road, Ohio, United States

Phone Number: 614-738-8819

Email: info@sparklecrownn.com

Website: sparklecrownn.com