Sales Policy

Effective Date: October 15, 2024

Welcome to SparkleCrownn, your destination for luxury jewelry. This Sales Policy explains the terms and conditions governing all purchases made on sparklecrownn.com.

1. Placing an Order

a. Order Submission

  • Orders must be placed through our secure website.
  • Ensure all details, including shipping address and contact information, are accurate.
  • You will receive an email confirmation after placing your order.

b. Pre-Order and Backorder

  • Items listed as “pre-order” or “backorder” will ship on the date specified at checkout.

2. Pricing and Payment

a. Pricing Policy

  • All prices are in USD and may include applicable taxes.
  • Prices are subject to change without notice but will not affect confirmed orders.

b. Payment Methods

  • Accepted payment options: major credit/debit cards, PayPal, and secure third-party gateways.
  • Payments are processed securely to protect customer information.

3. Shipping and Delivery

a. Processing Time

  • Orders are processed within 2-3 business days of receipt.

b. Shipping Options

  • Standard and expedited shipping options are available at checkout.
  • International customers are responsible for any customs fees or duties.

c. Delivery Delays

  • SparkleCrownn is not liable for delivery delays caused by carriers or customs.

4. Product Availability

  • We strive to ensure product availability but cannot guarantee stock levels.
  • If an item is unavailable, we will contact you to arrange a refund, backorder, or replacement.

5. Cancellation and Modification

  • Orders may be canceled or modified within 24 hours of placement.
  • After this window, cancellations are subject to our Refund and Returns Policy.

6. Warranty

All jewelry purchased from SparkleCrownn is covered by a 1-year warranty against manufacturing defects. For warranty claims, contact us with proof of purchase and photos.

Contact Information

For questions or assistance regarding orders, please reach out to us: